Typhoon Crising: A Guide to Emergency Hotlines and Open Malls

Back-to-back storms threaten the country with heavy rains and floods. Stay safe with these hotlines and malls open for shelter, parking, and charging.

By Biel Arevalo July 22, 2025

Typhoon Crising: Emergency Hotlines and Open Malls

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As Severe Tropical Storm Crising lashed parts of the country, one of three low-pressure areas (LPAs) is now currently inside the Philippine Area of Responsibility (PAR)—one that could soon intensify into Tropical Cyclone Dante. The possibility of back-to-back weather systems has raised the risk of widespread flooding and landslides. Monsoon rains, enhanced by both Crising and the incoming disturbance, are expected to persist through the week, with Metro Manila seeing its heaviest downpours from Tuesday to Thursday.

With forecasts pointing to sustained rainfall and heightened hazards, it’s crucial to stay informed, know which malls are open, and keep emergency hotlines within reach.

Keep these official emergency hotlines ready in case of urgent situations:

To those seeking temporary shelter, the following malls are open with parking fees waived:

Estancia Mall

Estancia Mall in Pasig City has opened its doors to those needing temporary shelter. Parking fees were also waived yesterday, July 21, 2025.

SM Malls

The following SM Mall branches are currently offering temporary shelter with free parking, Wi-Fi access, charging stations, and help desks:

S Maison
SM Aura
SM Center Congressional
SM Center Las Piñas
SM Center Muntinlupa
SM Center Pasig
SM Center Sangandaan
SM Cherry Shaw
SM City BF Parañaque
SM City Bicutan
SM City Caloocan
SM City Fairview
SM City Grand Central
SM City Marikina
SM City Manila
SM City Mall of Asia
SM City Megamall
SM City North EDSA
SM City Novaliches
SM City San Jose del Monte
SM City San Lazaro
SM City Sta. Mesa
SM City Sucat
SM City Valenzuela
SM Savemore Market Nagtahan
The Podium

Ayala Malls

The following Ayala Malls opened their doors for those needing a safe and comfortable place to wait out the storm:

Ayala Malls Circuit
Ayala Malls Cloverleaf
Ayala Malls Fairview Terraces
Ayala Malls Manila Bay
Ayala Malls Marikina
Ayala Malls The 30th
Ayala Malls Vertis North
Fairview Terraces
Glorietta
Greenbelt
Market! Market!
One Ayala
Trinoma
U.P. Town Center

Designated waiting areas and restrooms will remain accessible beyond regular mall hours, with overnight parking fees waived starting at 10 PM.

PITX

The Parañaque Integrated Terminal Exchange has also waived overnight parking fees.

Robinsons Malls

The following Robinsons Malls are open to offer temporary shelter during extreme weather, with complementary amenities such as overnight parking, Wi-Fi, and charging stations:

Robinsons Galleria
Robinsons Magnolia
Robinsons Manila
Robinsons Metro East
Robinsons Novaliches

Greenhills Mall

Greenhills Mall has offered to provide temporary shelter due to the inclement weather. Parking is available as a secure space for vehicles, with overnight parking fees waived.